FAQs | Robart Manufacturing
How much air pressure do I need in the air system to operate retracts?
Normal operating pressure is between 80 psi. - 110 psi. After checking pressure and gear, if your system is still not working properly you may need more air volume. Adding a larger air tank or a second air tank may cure the issue.
What kind of lubrication do I use in the air system components?
Use white lithium or silicone grease only. Using other oils or types of grease will destroy the “o”-rings in the air system and void the warranty. There are only 2 components of the Air System that will need further lubrication: 1. retract mechanism air cylinder “o”-rings, and 2. air control valve “o”-rings.
Can I buy individual replacement parts for my Robart Retracts or RoboStruts?
Yes, Robart will continue to sell replacement parts as they are available. For more information and to order spare parts, please visit our ABOUT US page for instructions.
Where can I buy replacement parts for my Robart Retracts or RoboStruts?
All spare parts orders are final. Please use the format outline under our ABOUT US page.
How do I diagnose an air leak in my air system or retracts?
In our website under “Support”, there is a troubleshooting guide on how to diagnose air leaks.
How do I send my Robart Retracts, RoboStruts, or Air System Components back for repair?
In our website under “Support”, please fill out the repair form. Print the form and ship it with
your items by either UPS or FedEx, or other trackable shipping methods, to Robart.
I ordered the wrong item. How do I return product merchandise? All discontinued items are non-returnable. If you would like to return a currently stocked item, please email dannys@robart.com with the following:
- Your full name
- The robart item number of your returned items
- The date and location of where you purchased these items
- The reason for returning them.
At this point a sales rep will reply with instructions.